What everyone should know about air travel.

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.TALL PASSENGERS

By Diana Fairechild

First Published 3-27-04 in the Jet Smart Newsletter



Tall passengers have more serious problems than tall crewmembers. Trying to fit into sardine seats, tall passengers are regularly injured in the legs and back.

"Fear of flying? Want to know how clean the air is inside the plane? For all your questions about air travel, there's a website with the answer. Flyana.com can help you with everything from jetlag to lost luggage! The site's creator calls herself a passenger advocate, and she's written several books on the subject as well. The goal of the site is to calm public fears about flying and make the experience more enjoyable." -NBC4-TV
       

DEAR DIANA

"Do I have legal grounds to demand a seat on an airplane that fits? Do you think the airlines are aware of the situation?"-Ed


DIANA RESPONDS

Dear Ed,

Yes. The airlines are most certainly aware of the situation. Last year, the airlines even banned a device invented by a tall traveler with battered knees, which prevents the seat in front from reclining.

And then there's the legal arena. The airlines have lost one lawsuit from a tall passenger; then won a second suit.

PASSENGER WINS IN THE UK

In 2002, a 6' passenger won a monetary settlement after testifying, "I sat for eight hours at an angle" causing a painful spasm in the leg and a fear of contracting deep vein thrombosis.

PASSENGERS LOSE IN CALIFORNIA

The Tall Club of Silicon Valley sued a dozen U.S. airlines including American and Southwest on behalf of all Californians 6' 2" and up. The club did not ask for money, only seating accommodations, arguing the conventional seating causes health problems.

In 2003, the case was dismissed following a recommendation from the Department of Transportation, stating "A new seating rule would conflict with the aviation regulatory scheme." On appeal in 2004, the dismissal was upheld.

Tall Club's attorney Tom Cohen (6' 6") pithisized, "So tall people will remain squished."

With 65 tall clubs nationwide, one legal option may be to get on board with the deep vein thrombosis (DVT) law suits. Worldwide, there are now thousands of DVT cases wending their way through the courts.

The legal definition of an "accident" has hobbled a number of DVT cases, but the tall passengers' plight might be just what the lawyers are looking for. In confined economy spaces, tall passengers' legs are repeatedly injured -- just getting to and from their seats. These leg bruises are "accidents" that can trigger DVT and make the airlines liable.

An 8-year survey on Flyana.com invited complaints and tips from tall travelers. Among the hundreds of respondents, there were a dozen mentions of near-fatal blood clots after flying. One 6' 10" traveler wrote to me: "I literally couldn't get in my assigned seat without jamming my legs. Shortly after my return home, I suffered a deep vein thrombosis, then almost died from a pulmonary embolism."

A 6' 7" respondent to Flyana.com reported that a flight attendant came up to him after takeoff and said, "I'll do something for you because you look like you're in pain," and she moved him to first class.

Dear readers, most of the time, regrettably, flight attendants are not able to help as much as they would like to. Flight attendants have too many required tasks, including servicing passengers and pilots with food and beverages, and always being ready to thwart would-be terrorists. On top of this, cabin crews must care for the ill, placate the berserk, and protect passengers in all manner of unforeseen mechanical events that take place while crossing time zones at high altitudes.

In my book Strategies for the Wise Passenger, there are there are 14 insider tips to help tall passengers cope with the challenges of flying, Here are two of these tips including how to get double the leg room in an exit row.

To snag an exit row seat, arrive early at the airport and let the ticket agent know that you have memorized all the exit-row responsibilities. These are: 1) Before takeoff, you will make sure the exit area is free of luggage, and 2) If an emergency evacuation begins, you will first look out your exit to see that the area is safe (no fire), then you'll quickly open the exit and help everyone to disembark before you disembark yourself.

• To get a complimentary upgrade at the check-in counter. A doctor's note requesting adequate room for your long legs documents your physical limitations. "The very tall passenger's problem is obvious," says Fairechild, "but a note from your doctor can trigger a grade-school zest (like bringing a note from Mom)."

For tall travelers, flying is more than uncomfortable, more than painful, it may be downright dangerous. Presently, one flicker of hope for steerage-class talls is the mercy of individual airline employees, on the ground as well as in the air.

I hope this is helpful.

With loving regards,
Diana Fairechild

           
           
           

 

       

FROM READERS

"Wow, I hope tall air passengers can unite. Count me in!" -Chandra Ingram

"As a person who is 6'4", I heartily congratulate you on your attempts to get the airline industry to recognise the fact that tall passengers have problems in seats that are built for people under 5'6". In 1994, I boarded a plane in Boston to return to LA. After we were boarded and the plane had taxied out, they informed us that there was a problem that had to be fixed and that we would not leave for another 2 hours. Altogether, I was on that plane for about 8 hours. The next day, I had a numbness in my outer thigh, which didn't go away. I finally went to a doctor, who told me that he usually only sees that on long-distance truck drivers who spend weeks in a truck cab 12-18 hrs. a day. It was about 8 months before the numbness went away." -Michael Fabian

"Thanks for taking on the challenge to make flying safer. I'm 6'9'' and can attest to some of the typical problems. The worst situation is when you see people who can barely touch the floor sitting in the exit row because they are preffered flyers of an airline. And the ducking problem has gotten me a few times. Exit signs and TV monitors always seem to sneak up out of no where when you least expect them. Oh well if these are the only drawbacks to being tall, I'll stay tall and be proud of it. Good luck with your work.'-Barry

"The Tall Club of Silicon Valley has 64 members. The height requirement for men is 6'2"; women 5'10", age 21. There are 65 clubs nationwide and Canada and affiliates in England, Germany and other European countries. I do not have a clue as to the number of tall airline passengers. I would estimate that most of the members fly on average at least onceeach year so that might give you an idea." -Doris Livezey



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